Customer Service

HD Papeterie

Customer Service


• Processing of orders take up to 3 working days

• Orders will be sent via 1st class Royal Mail 

• To place orders from outside the UK, please visit the HD Papeterie Etsy shop.



Due to the personalised nature of HD Papeterie products, exchanges and refunds can not be issued, however if there is in an issue with your order, please get in contact and every effort will be made to rectify the issue.

Please note the following:

• colours may differ from screen to print

• as with all paper products, keep away from liquids



• All information you provide will be used solely for the purposes of processing your order. 

• Your information will not be sold or passed on to third parties.